YouGov

About the team and the role
We’re looking for a driven, humble and passionate Senior Product Designer who cares deeply about user-centric design to join the Rewards & Recognition team within the Member Platform.

Your primary challenge will be to optimise the Rewards experience for users across the 55 markets we operate in – balancing legal and technical constraints while making the experience exciting and engaging. You'll explore gamification mechanics and innovative incentive models to elevate member engagement.
Experience in payment process design is a strong plus.

Contract: 12-month fixed-term, part-time (3 days per week)

Key Responsibilities:

• Work autonomously on complex design challenges.
• Analyze and resolve complex design problems through in-depth evaluation of multiple variables and constraints.
• Develop and implement creative and effective design solutions that align with company objectives.
• Exercise sound judgment in evaluating, selecting, and adapting both standard and complex design techniques.
• Utilise in-depth professional knowledge to develop design models and procedures while monitoring industry trends.
• Direct the application of existing design principles and contribute to existing Design System development.
• Adapt communication style and use persuasion effectively when delivering messages to different stakeholders.

Required Competencies:

• Proven commercial experience as a Product Designer for cross-platform web and mobile applications.
• Experience designing and shipping end-to-end products with complex user flows, multiple scenarios, and edge cases.
• Ability to think strategically about product vision and direction.
• Strong skills in evaluating Value vs. Effort to effectively prioritize work.
• Capability to define and implement methods and processes for new assignments.
• Excellent problem-solving abilities, with confidence in navigating ambiguity and working independently.
• Strong communication and presentation skills to clearly articulate design decisions.
• Demonstrated track record of delivering measurable results within your discipline.
• Fluent in English, both written and verbal.

Impact & Accountability:

• Collaborate closely with Product and Engineering teams to shape product strategy and influence key objectives.
• Stay focused on the metrics that matter, using data to guide design decisions.
• Create experiences that impact over 24 million users across 55 countries.
• Drive the achievement of medium-term goals through strategic design initiatives.
• Take ownership of performance targets within your assigned projects.
• Contribute to broader team objectives through consistently high-quality, user-focused design work.

Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.


Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy